Forestry Suppliers Returns / Repair Information


Since 1949, Forestry Suppliers has been serving the needs of outdoor professionals. If you are not satisfied with any purchase from FSI, please contact us to discuss the situation, including the possibility of returning the item(s) to us in good, re-saleable condition for a prompt exchange or refund. Videos, CDs, DVDs, and software are excluded. Custom orders are not returnable, unless the mistake is our error.

Please note that the vast majority of Hazmat items fall under carrier policies that prohibit return shipment. For details about your particular Hazmat return and for specific instructions, please contact our Customer Service department.

Returns

You can send us your item(s) by submitting a Returns / Request for Return Material Authorization (RMA).
To submit an RMA request follow these steps:
  • Sign In to your account.
  • Go to your Order History.
  • Find the Order # which contains the item(s) you wish to return.
  • Click on Return / Request RMA
  • Fill in the required information on the Returns / Request for Return Material Authorization (RMA) screen.
  • Click the Submit button.
  • Pack your item(s) for shipping.
  • Write your RMA number clearly on the package.
  • Ship your package to:
    Forestry Suppliers, Inc.
    Attn: Returns
    205 W. Rankin Street
    Jackson, MS 39201

Repair Information

Compass/Clinometer

Stock # Item to be Repaired Prices
43896 Clinometer degree, topo $78.95 plus shipping (includes new capsule)
43897 Clinometer metric $78.95 plus shipping (includes new capsule)
43830 Clinometer, percent/degree $78.95 plus shipping (includes new capsule)
43895 Clinometer, percent/topo $78.95 plus shipping (includes new capsule)
43840 Clinometer, w/slope correc $78.95 plus shipping (includes new capsule)
37015 Compass, kb14 quad compass $64.00 plus shipping (includes new capsule)
37010 Compass, kb14/360 $64.00 plus shipping (includes new capsule)

Increment Borers

Stock # Item to be Repaired Prices
Sharpening -- Increment Borers less than 12mm $34.00 plus shipping
Sharpening -- Increment Borers more than 12mm $48.00 plus shipping

Relaskop

Stock # Item to be Repaired Prices
43850 American Scale Relaskop $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.)
43870 CP Scale Relaskop $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.)
43860 Metric Scale Relaskop $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.)
43865 Wide Scale Relaskop $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.)

Total Stations/Laser Levels

Stock # Item to be Repaired Prices
Total Station/Laser Level Calibrations Call for information and quote.

Tapes

Stock # Item to be Repaired Prices
Spencer Tapes $20 plus parts and shipping

Note: For additional information on repairs or for items not listed, please email us at cs@forestry-suppliers.com or call us at 800-752-8460.

Repair items can be sent to:
Forestry Suppliers, Inc.
Attn: Repairs
205 W. Rankin Street
Jackson, MS 39201