Returns & Repairs Information
Since 1949, Forestry Suppliers has been serving the needs of outdoor professionals. If you are not satisfied with any purchase from FSI, please contact us to discuss the situation, including the possibility of returning the item(s) to us in good, re-saleable condition for a prompt exchange or refund. Videos, CDs, DVDs, and software are excluded. Custom orders are not returnable, unless the mistake is our error.
Please note that the vast majority of Hazmat items fall under carrier policies that prohibit return shipment. For details about your particular Hazmat return and for specific instructions, please contact our Customer Service department.
Returns
You can send us your item(s) by submitting a Returns / Request for Return Material Authorization (RMA).
To submit an RMA request follow these steps:
- Sign In to your account.
- Go to your Order History.
- Find the Order # which contains the item(s) you wish to return.
- Click on Return / Request RMA
- Fill in the required information on the Returns / Request for Return Material Authorization (RMA) screen.
- Click the Submit button.
- Pack your item(s) for shipping.
- Write your RMA number clearly on the package.
- Ship your package to:
Forestry Suppliers, Inc.
Attn: Returns
205 W. Rankin Street
Jackson, MS 39201
Repair Information
Compass/Clinometer
| Stock # | Item to be Repaired | Prices |
|---|---|---|
| 37070 | Compass, Azimuth Global | $84.95 plus shipping (includes new capsule) |
| 37075 | Compass, Quadrant Global | $84.95 plus shipping (includes new capsule) |
| 43897 | Clinometer, Metric | $84.95 plus shipping (includes new capsule) |
| 43830 | Clinometer, Percent/Degree | $84.95 plus shipping (includes new capsule) |
| 43895 | Clinometer, Percent/Topo | $84.95 plus shipping (includes new capsule) |
| 43840 | Clinometer, Percent/Secant | $84.95 plus shipping (includes new capsule) |
| 32292 | Tandem (Compass OR Clinometer) | $84.95 plus shipping (includes 1 new capsule) |
| 32292 | Tandem (Compass AND Clinometer) | $143.00 plus shipping (includes 2 new capsules) |
Increment Borers
| Stock # | Item to be Repaired | Prices |
|---|---|---|
| Sharpening -- Increment Borers less than 12mm | $34.00 plus shipping | |
| Sharpening -- Increment Borers more than 12mm | $48.00 plus shipping |
Relaskop
| Stock # | Item to be Repaired | Prices |
|---|---|---|
| 43850 | American Scale Relaskop | $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.) |
| 43860 | Metric Scale Relaskop | $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.) |
| 43865 | Wide Scale Relaskop | $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.) |
| 43870 | CP Scale Relaskop | $85 minimum charge + shipping, includes internal parts. (Call for prices on new scales.) |
Total Stations/Laser Levels
| Stock # | Item to be Repaired | Prices |
|---|---|---|
| Total Station/Laser Level Calibrations | Call for information and quote. |
Note: For additional information on repairs or for items not listed, please email us at cs@forestry-suppliers.com or call us at 800-752-8460.
Repair items can be sent to:Forestry Suppliers, Inc.
Attn: Repairs
205 W. Rankin Street
Jackson, MS 39201